Refund policy
We want you to be completely satisfied with your purchase. Since our products are shipped internationally, we are unable to accept returns for change of mind. However, we stand behind the quality of our products.
If you receive a damaged, defective, or incorrect item, please contact us at [your email] within 7 days of delivery with photos of the issue. We will offer a replacement or full refund once the claim is verified.
If your order does not arrive within the estimated delivery window and tracking shows no movement for 15+ days, please reach out to us and we will investigate and resolve the issue, including a refund or reshipment if the package is confirmed lost.
Refunds, once approved, are processed within 5-7 business days back to your original payment method.
For any questions, contact us at [your email].